Last Updated: August 2026
We respect your privacy and are committed to protecting the personal information you provide when using our platform.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances under which it may be shared.
1. Information We Collect
Depending on how you use our platform, we may collect:
Account Information
- Name
- Username
- Email address
- Phone number
- Login information
- Account-related information
Delivery Information
For Product Package purchases, we may collect:
- Recipient name
- Phone number
- Delivery address
- City
- District
- Postal code
- Other information necessary for delivery
Transaction Information
We may collect information relating to:
- Package purchases
- Product orders
- Wallet transactions
- Deposits
- Withdrawals
- Transaction references
- Payment status
- Order status
2. How We Use Your Information
We may use collected information to:
- Create and manage your account.
- Process package purchases.
- Process product orders.
- Deliver purchased products.
- Process withdrawals.
- Verify transactions.
- Conduct audits.
- Provide customer support.
- Communicate important account information.
- Prevent fraud and unauthorized activity.
- Improve our services.
- Meet applicable legal and compliance requirements.
3. Delivery Information
When you purchase a Product Package, your delivery information may be shared with relevant logistics or delivery service providers where necessary to fulfill your order.
We only intend to share information reasonably necessary for the delivery process.
4. Transaction and Audit Information
Transaction-related information may be retained to maintain accurate financial and operational records.
Authorized employees, audit personnel, or service providers may access relevant information when necessary to perform their responsibilities.
5. Information Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no online system can guarantee absolute security.
Users are also responsible for protecting their passwords, PINs, and account credentials.
6. Cookies and Similar Technologies
Our platform may use cookies and similar technologies to:
- Maintain login sessions.
- Improve website functionality.
- Remember user preferences.
- Analyze platform usage.
- Improve security.
You may be able to control cookies through your browser settings.
7. Information Sharing
We do not intend to sell personal information as a commercial product.
Information may be shared with authorized parties when necessary for:
- Product delivery.
- Payment processing.
- Transaction verification.
- Security.
- Audit.
- Legal or regulatory requirements.
- Protection of the platform and its users.
8. Data Retention
We may retain account, transaction, order, and related information for as long as reasonably necessary for business, operational, security, audit, dispute-resolution, and legal purposes.
9. Third-Party Services
Our platform may use third-party services for payment processing, delivery, hosting, communications, analytics, or other operational functions.
Those services may process information according to their own privacy policies and applicable requirements.
10. Your Responsibility
You should ensure that the personal information you provide is accurate and up to date.
You should also immediately report suspected unauthorized access to your account.
11. Privacy Policy Updates
We may update this Privacy Policy periodically.
Changes will be published on this page with an updated revision date.
12. Contact
For privacy-related questions or requests, please contact our support team through the official contact channels available on the platform.